Your Next Employee-What to look for…

Solving the Gap Models in Service Delivery

What is the Gap Model?? The Gap Model is when Customers compare the service they ‘experience’ with what they ‘expect’ and when it does not match the expectation, a gap arises. There are

various types of gaps in service delivery and quality; Read More

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Recruiting Your next employee

People may wonder why it is difficult to find qualified applicants for open positions today when there is such a large pool of applicants who are unemployed. They may also wonder why it’s so difficult today to find qualified applicants with the surge of online resources to connect with applicants such as LinkedIn. Read More

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Selecting the right employee out of many.

With so many job boards, resume banks, social media, the opportunity to find employee has become somewhat easy for recruiters and organizations alike. The challenge, however, is selecting the right or mostly matched employee in terms of skills and qualification. Effective selection can be done only when there is effective matching. By selecting best candidate for the required job, the organization will get quality performance of employees. Moreover, organization will face less of absenteeism and employee turnover problems. By selecting right candidate for the required job, organization will also save time and money. Proper screening of candidates takes place during selection procedure. All the potential candidates who apply for the given job are tested. Read More

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